Reveal Energy Services is very pleased with the support we received from Superior Office Products in supplying our new Xerox WorkCentre 7220 office printer/scanner/copier. The contracting process, installation and user training were handled very quickly and efficiently.

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My technician Chuck is an awesome person, always gives 100% and always fixes any problems that I am having with my machine. I really feel that he deserves recognition and I just want to make sure his boss knows that.

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I have been a continued customer of Xerox for over 20 years. Their products have always been exceptional. If and when I have experienced a technical issue, I have never had a problem with a service technician showing up in a timely manner. We were never down or out of operation for any length of time. I always had service technicians working on my machines that were very experienced.

With all that being said…if Xerox did not have a sales manager, particularly Mark Bourgeois, working for their company, I would not probably be a customer. He has sold me every machine that I ever owned or leased. He is the friendliest, most experienced and professional sales person I have ever had the pleasure of dealing with. I have never asked for help or assistance without him taking care of my needs expediently. He is an exceptional sales manager who is always honest and is always willing to help you if he can.

With customer service second to none, Superior has brought not only great products and fair pricing but the most personal, professional and reliable service in the business. The staff at Superior truly listens to our specific needs and priorities as a company. They aren’t satisfied until we are. They always go above and beyond our needs and everything is always done with excellent quality and timeliness.

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Installation went well. Chuck, the programmer, was fabulous, knowledgeable and very pleasant to work with. He contacted me several times about the timing of his visit, which was really nice, since he had to postpone it until the next day. Communication is key. That was so refreshing. Good customer service is hard to find these days. You and Christy have shown great communication as well. I want to thank you guys for that too.

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